SimpleFX Customer Support Team

Our support professionals are committed to guiding you at every stage.

At SimpleFX, your satisfaction drives us. Our dedicated support team is ready to assist with any inquiries or concerns, promoting a smooth trading journey.

Contact us for assistance

Various Contact Options

Live Chat

Get instant assistance 24/7 through the SimpleFX support platform.

Join Our Community and Stay Connected Today

Email Support

Expert help for everyday queries, with replies usually within one business day.

Send Email

Phone Support

Quick response for urgent and complex problems, available weekdays from 9 AM to 6 PM (EST).

Call Now

Social Media

Follow us on Facebook, Twitter, and LinkedIn for the latest updates and support resources.

Follow Us

Help Center

Explore our extensive collection of articles, guides, and tutorials.

Visit SimpleFX

Community Forum

Participate in our community discussions, exchange tips, and troubleshoot common challenges.

Become a Member of Our Network Today

Contact us anytime for assistance and support

Live Chat

24/7

Round-the-clock Assistance Access

Email Support

Ensuring prompt and dependable support services

Receive timely support replies within a 24-hour window.

Phone Support

Achieve Your Investment Targets and Build Self-Assurance

Operational Hours: 9 AM to 6 PM (EST)

Help Center

Always available

Available Customer Support 24/7

Effortless Assistance Whenever Needed

1. Log In

Access your SimpleFX account via the official website using your login details.

Visit the Support Center for Help

Click "Support" or "Help" links, usually located in the website's footer or main navigation menu.

1. Select Your Support Channel

Choose from live chat, email, phone, or DIY resources based on your preference.

4. Provide Details

Prepare your account details and specific queries to ensure swift help.

Navigate Our Resources Independently

Help Center

Consult the extensive knowledge base for in-depth guides and step-by-step tutorials.

Access Resource

FAQs

Get instant answers to common questions about SimpleFX services.

Access Resource

Video Tutorials

Watch video tutorials to master the features offered by SimpleFX.

Access Resource

Community Forums

Engage with our trader community and exchange insights and tips.

Access Resource

Elevate Your Investment Journey with Expert Support

Describe Your Issue: Offer a comprehensive overview of your problem along with any relevant warnings or details.

Deploy decentralized data management to empower your IT team for more efficient troubleshooting on SimpleFX.

Choose Your Preferred Contact Channel: Use live chat for quick help or email for detailed inquiries.

Check the FAQ Section: Access instant responses to common questions before reaching out to support.

Have your account credentials, transaction references, and necessary documents ready prior to customer support contact.

If awaiting a reply, don’t hesitate to contact support again via the same or alternate methods.

Common Inquiries

Account Issues

Support for login difficulties, verifying identity, resetting passwords, and tailoring your account settings.

Trading Problems

Troubleshooting trading issues including order execution, order type selection, utilizing trading tools, and resolving transaction problems.

Guidelines for fund deposits and withdrawal processes

Queries concerning fund deposits, withdrawals, fee schedules, and real-time notification alerts.

Technical Glitches

Technical difficulties, platform bugs, and other system issues encountered on FN.
Guidance on leveraging social trading tools, executing copy trading, and interpreting performance analytics.
SB2.0 2025-08-25 19:08:01